Effective date: 2023-10-01
At New Addington Bathroom Fitters, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our services.
Information We Collect
We collect personal information that you provide to us, such as your name, email address, phone number, and address when you request services or contact us.
We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, and access times.
How We Use Information
We use your information to provide, maintain, and improve our services, as well as to communicate with you regarding your inquiries.
Your information may also be used for marketing purposes, with your consent, to inform you about promotions and updates.
Cookies and Tracking
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences.
You can manage cookie preferences through your browser settings; however, disabling cookies may affect your experience on our site.
Analytics and Third-Party Tools
We may use third-party analytics tools to track and analyze website traffic and user behaviour, helping us improve our services.
These tools may collect information such as your IP address and browsing patterns, but we do not share your personal information with them.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties without your consent, except as required by law.
Your information may be shared with trusted partners who assist us in providing services, under strict confidentiality agreements.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
When your information is no longer needed, we will securely delete or anonymize it.
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, loss, or misuse.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
User Rights
You have the right to access, correct, or delete your personal information at any time. You may also withdraw your consent for us to use your information.
To exercise these rights, please contact us using the details provided below.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We encourage you to review this policy periodically to stay informed about how we are protecting your information.